Contact Us
Whether you are looking to purchase a new piece, redesign a family heirloom, or inquire about jewelry servicing, our team is ready to assist you.
Direct Contacts
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General & Service Inquiries: info@chellery.com.hk
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WhatsApp: +852 60612292 or click here
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Our Response Promise: We reply to all digital inquiries within 24 hours
Visit Our Showroom
Walk-ins Welcome | Appointments Preferred
While you are welcome to drop by during our opening hours, we strongly urge you to message us before you arrive.
Important Note for Walk-ins: Because we run a hands-on heritage brand, our team is frequently split between the showroom and our off-site family factory. To ensure we aren't away from the office when you arrive, and to save you from waiting if we are mid-consultation, please send us a quick WhatsApp before you head over.
Address:
5/F, Galuxe Building, No. 8-10 On Lan Street, Central, Hong Kong
Booking Link:
Click Here

FAQ
Do I absolutely need an appointment to visit or drop off a piece?
No, but a quick heads-up is highly recommended. Because our team splits time between the showroom and our factory, shooting us a quick WhatsApp before you come ensures our doors are wide open and a consultant is ready to assist you immediately.
Do you offer virtual consultations?
Yes. For initial design phases or international clients, we conduct seamless video consultations and digital photo reviews.
Business Hours
| Day | Hours |
| Monday – Friday | 10:00 AM – 7:00 PM (Last appointment at 6:00 PM) |
| Saturday | By Appointment Only |
| Sunday & Public Holidays | Closed |
Follow Our Journey
Stay connected for new collection launches, styling inspiration, and a behind-the-scenes look at our heritage craft.
Instagram : chelleryhk